Coordinator, Member and Board Relations

Job Title: Coordinator, Member and Board Relations
Department: Member and Board Relations
Reports To: Vice President, Member and Board Relations
FLSA Status: Exempt
Level: Professional
Date: January 2014

SUMMARY: Responsible for providing support to the Field Department including but not limited to preparing memos, briefs & executive correspondence; updating spreadsheets & tracking revenue; coordinating, staffing & executing events. This position requires an organized self-starter who can multi-task and manage projects in support of the membership team and all membership initiatives assigned. The position represents the NAM at all levels both internally and externally and some travel is required. Excellent interpersonal skills and executive writing and proof reading skills are required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Support the retention and growth goals for the Field Department by updating and managing internal financial reporting documents. Compile updates from the territories and ensure all financial reporting is accurate and timely. Prepare memos on the departments' financial growth, key success' and other key metrics as assigned.

Assist with the creation, execution and staffing of leadership meetings and other Outside the Beltway Events. Prepare itineraries, agendas, invitations, briefing books, materials, event reports etc. Follow-up calls as directed. Must have the ability to work across an enterprise and demonstrate strong interpersonal skills, judgment and team work. Travel is required for events and member meetings.

Assist with member meetings at NAM HQ as directed.

Support VP's with material preparation, document updating, scheduling, travel arrangements and other duties as assigned.

Draft, edit and proof read invoices, professional letters, memos, itineraries, mailings and other general correspondence.

Handle members' requests, following up on information, document preparation, correspondence or reports.

Maintain accurate member and prospect information in the computer system, such as: company officers' titles, addresses, current financial information and member invoicing information. Keep internal lists up to date. Perform basic research using the Internet and other tools to gather such information. Stay alert to items of interest pertaining to companies in assigned states, and notify supervisors of such information.


Direct supervision by Vice President, Member and Board Relations


Within the NAM: Work with NAM staff at all levels.

External to the NAM: NAM Board of Directors, Washington lobbyists, NAM members and prospects, Members of Congress and other high level officials.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's degree required.
  • Minimum four years of administrative/project management work experience required.
  • Not-for-profit administrative and project management experience a plus.


  • Must be articulate and possess the ability to coordinate and communicate effectively with staff at all levels.
  • Ability to work face-to-face with senior level executives.
  • Requires excellent interpersonal skills, strong written and verbal skills.
  • Must be skilled in organizing resources and establishing priorities.
  • Strong project and time management skills.
  • Ability to handle multiple projects and work well under pressure.
  • Flexibility to manage under competing priorities, changing priorities and deadlines.
  • Self-motivated and proactive in approach to work.
  • Ability to travel and work a flexible schedule occasionally.
  • Computer proficiency in MS Office, internet and databases.
  • Ability to handle stress.

PHYSICAL DEMANDS the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit, to use a computer keyboard and telephone. The employee must occasionally lift and/or move up to 10 pounds.

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